Originally, our itinerary would have taken us directly from Cleveland to Pittsburgh, but after phoning Airstream’s Factory Service Center, and learning of an available repair appointment, we redirected Jennifer (our GPS avatar) to plot a course for the western border of Ohio.
Although we were headed in the opposite direction, it was a small price to pay to fix the damage sutained to the right-side wheel well from a blown Goodyear Marathon tire in Sault Ste Marie, Ontario (see Blowout!).
Located between Ft. Wayne, IN and Columbus, OH at the intersection of State Routes 274 and 65 sits the village of Jackson Center with a population of nearly 1,500 people, whose largest employer is Airstream with 730 workers.
In 1952, founder Wally Byam, migrated to Jackson Center from Los Angeles with visions of expanding the output of his iconic brand.
Sixty-seven years later, Airstream continues its hand-built tradition of America’s longest tenured travel trailer, and now awaits completion of its state-of-the-art 750,000 sq-ft eco-friendly facility by year’s end, which should help correct the current 2,400 trailer shortfall.
When Leah and I arrived, we were overwhelmed by dozens of Airstreams–from its earliest incarnation,
to several vintage varities,
to newest production models–
all towed across America with a wide array of boo boos,
and lining the parking lot in need of attention and TLC.
After confirming my appointment with Amica Insurance Company–who contracted for an adjuster to appraise the damage upon our arrival on Friday morning–I checked in with Customer Service, and registered for the afternoon tour of Airstream’s currrent manufacturing facility.
We were joined by 50 additional visitors and Don Ambos, a 60-year veteran of Airstream who retired as a line worker, but currently curates the 2-hour tour–from components to assembly.
Currently, Airstream builds 72 travel trailers every week…
…and 13 Class B Motorhomes every week.
By the time the tour had ended, our trailer had already been towed to the on-site Terraport, where we stayed the next two nights with full hook-up at no extra charge ($10/day for visitors)!
The Airstream factory tour runs every day at 2pm from Monday through Friday, although on Friday, the production cycle only runs half a day, so goggles and eye protection are not required.
After traveling over 50,000 miles behind the wheel of my F-150, with my Flying Cloud 27-FB hitched behind me, I can’t image a better tandem for comfort, performance, and durability.
And having witnessed the assembly of both truck and trailer (in Dearborn, MI and Jackson Center, OH, respectively) I am reassured that Made in America matters.